Admission to the Cardiology ward for interventions or investigations is by appointment. Please come on the day and time of your appointment. You can check this information by calling 0733/008195 or 0268/445544, Monday to Friday, between 09:00 and 17:00.

DOCUMENTS REQUIRED FOR ADMISSION TO CARDIOLOGY WARDS

Upon admission, please present the following documents:

• National Health Insurance Card
• Identity card or ID card.
• Required certificates, depending on your employment situation, student or retired status:

Admission to our service for surgery is done according to a pre-established schedule, the referral note (issued by the family doctor or another specialist) and the national health card are mandatory.

There are also certain tests that you will need to undergo before hospitalization. These, as well as the necessary documents to be prepared, can be found in the list attached/below (depending on where it will be placed). You will also find in this list some tips to follow.

For hospitalization you must present yourself at the Clinicco reception desk at 14:00 on the agreed date, the surgery will take place the next day.

WARNING! In the two weeks before the operation you may have to stop treatments that inhibit blood clotting. These include Aspirin, Ibuprofen, Naproxen, etc. You should ask your doctor/doctor who is supervising you what medications you will be taking even on the day of surgery. If you suffer from diabetes, heart disease or other conditions, the surgeon may ask you to have a specialist consultation before admission.

For medical conditions such as TKA (Total Knee Arthroplasty) and TKA (Total hip replacement), please download the following pdf to inform you which documents and tests are necessary for hospitalization.

For medical conditions, such as IML (Internal Meniscal Injury) and MIA (Anterior cruciate ligament), please download the following pdf to inform you which documents and tests are necessary for hospitalization.

Rules of behavior for patients

From the moment of admission, doctors and nurses take responsibility for the patient's state of health, so the patient cannot leave the medical ward where he/she is admitted without first notifying the nurses. They are also not allowed to leave the hospital premises during hospitalization and it is important to respect the rest and quiet of other patients.

Visiting hours

Patients hospitalized at Clinicco Hospital cannot be visited. Visits to the Anesthesia and Intensive Care Unit are prohibited. Patients are provided with all the necessary accommodation and care for a speedy recovery. Medical and nursing staff supervise and are available to patients 24/7. Contact with the family is maintained by telephone or by medical staff.

Contact by phone

You can contact your family or caregivers through your own cell phone or you can ask staff to put you in touch with them through the hospital phones. Family and friends can contact the hospitalized patient or get information about their medical condition by calling the numbers: 0268 445555 (cardiology) 0268 445587 (orthopaedics)  

Food

Food for our patients is catered and prepared in the most hygienic conditions. It is transported in special insulated boxes and served to you at your bedside by our staff. On admission NO you are allowed to bring food (including fruit). It is also not necessary to bring your own cutlery or plates. All menus are compiled by a medical nutritionist in accordance with any chronic conditions you may have (e.g. diabetes).

Alcohol and drugs

The possession and consumption of alcohol and drugs in the hospital is completely prohibited.

Smoking

Clinicco Hospital Brasov is a non-smoking establishment. Smoking is only allowed in designated areas outside the establishment. People who need help to quit smoking can contact a campaign representative Stop Smoking or can receive psychological counseling in our hospital. Please ask our medical staff for details on this subject.

Keeping valuables

During your stay, we advise you to leave your valuables in the safe provided by our hospital. They will be collected on the basis of a report. Otherwise we do not accept responsibility for loss of objects or other valuables (money, jewelry, cards, etc).

Hospitalized patients are required to wear only hospital equipment (pajamas, shirt, slippers, gown) Patients will follow the rules of personal hygiene:

• Daily shower
• Wash your hands with soap and water before and after each operation,
• Perform daily general hygiene,
• Use personal hygiene items (comb, toothbrush and toothpaste, personal cosmetics)

Patients will respect the following rules at the place of accommodation: 

• • Do not place bags carrying personal items on the bed;
  • They don't bring or keep food in their bedside tables;
  • Meals are served only after mandatory hand washing;
  • Keep the salon door closed; airing the salon will be done several times a day;
  • Allow housekeepers and nurses to do the daily cleaning and airing of the ward whenever necessary;
  • Visitors must follow the posted visiting times and wear protective gowns and slippers;
  • Limit as much as possible the number of visitors and the length of time they stay in the salon;
  • Do not allow visitors to sit on the beds;
  • Not to receive visitors with altered health;
  • Read patient rights and obligations posted in the ward;
  • To properly operate the appliances and utilities in the room, to maintain the integrity of the sanitary ware, linen and furniture;
  • To respect the clinic's program regarding meal times, treatment, resting and reception of visitors, the rules that apply in the hospital;
  • Complete the satisfaction questionnaire and hand it in at discharge.

For the safety of patients and medical staff, we have implemented a medical flow in our clinic and across the country. Please follow the steps below:

1. If you have experienced any of the following symptoms in the last 4 days: fever, cough, runny nose or difficulty breathing, please call before your scheduled appointment. You will receive medical support by phone and we will decide on scheduling or rescheduling according to your clinical picture and the epidemiological legislation in force.

2. Access to the clinic is by appointment only. Please contact us via the call-center or make an appointment with our colleagues at the reception.

3.Please come unaccompanied except for minors who are allowed one accompanying person.

4. Upon entering the hospital and the polyclinic, you will undergo an epidemiologic triage, respectively:

- your temperature will be measured with a digital infrared forehead thermometer, - you will be advised to disinfect your hands, - you will fill in an informed consent form which includes a health assessment questionnaire.

Please download the form HERE and come to your appointment with it completed to spend as little time as possible in triage.

Thank you for your understanding and we remain at your disposal for any support you need.

Discharge from our service is with the consent of the attending physician who determines whether the patient is fit to leave the hospital. Discharge takes place during the following hours 12:00-13:00 and you can leave the hospital either accompanied by your family or alone.

The documents you will receive on the day of discharge are as follows:

• Discharge note/medical letter (two copies: one for you, one for your family doctor) - includes duration of hospitalization, diagnosis, procedure performed, recommendations and treatments.
• Recipe with recommended medication.
• Sick leave certificate - covers the period of hospitalization up to a maximum of 21 days (with the possibility of extension on doctor's recommendation). For hospitalizations lasting several months, the certificate is issued monthly, on the last day, to be sent to the employer.

The bill (for hospitalization and surgery) is payable on the day of discharge. Patients can choose one of the following methods:

• Payment by bank card - VISA or MAESTRO (you need to know the limit imposed by the bank).
• Payment order - request the invoice the previous day and send the payment order endorsed by the bank.
• Online banking.

BANK: OTP BANK, Nicolae Balcescu branch, Brasov
CONT: RO13 OTPV 2110 0064 3009 RO01
CUI: 30614878
Trade Register: J8/1372/2012

Cash payments at hospital reception may not exceed 10.000 RON. Please prefer the following methods for costs exceeding this amount:

• CARD PAYMENT
• PAYMENT BY BANK TRANSFER
• DEPOSIT THE AMOUNT ON THE CLINICCO ACCOUNT

Yes, we have a contract with CASBV for hospital medical services, outpatient services and national health programs.

If you have a private health insurance policy with one of our collaborators (Allianz Tiriac, Europ Assistance, Medical Occupational, Signal Iduna, Romanian International Assistance), medical services may be reimbursed by them, within the contractual limits imposed when the insurance contract is signed. The procedure is as follows:

You should contact your insurer

Let them know that you would like an appointment for a consultation or intervention

The insurer will send an appointment request to us

As of May 1, 2015, the National Health Card became the only system for validation and settlement of medical services in the social health insurance system. According to the legislation in force, CNAS Order 98/2015, the patient will provide proof of being insured and validate the medical and pharmaceutical services he/she receives by using the card.

If you are a citizen of the European Union and you have a Eurocard (European Insurance Card), you can benefit from the basic package of services, just like any other Romanian citizen;

If you are not a citizen of the European Union or if you don't have a Eurocard, you can also benefit from our services, but at full price.