Time interval:
09:00-18:00
Type of employment contract:
Full-time
Requirements:
In order to fill the position of Customer Relations Officer, the ideal profile of the future teammate must fulfill the following requirements:
- Similar experience is an advantage;
- Excellent communication and interpersonal skills;
- Empathetic, dynamic, active, attentive to details;
- Planning and organizational skills;
- MS Office knowledge - medium level;
- Be available to work in a team.
Key responsibilities:
Specific job tasks:
- Answer phone calls and record programs;
- Provides contacts and refers clients to the surgeries or departments;
- Records consultations, admissions and medical laboratory tests in the hospital software;
- Keeps track of appointments, consultations and admissions;
- Check the documents required for admission and your insurance status;
- It cashes the bill for consultations or hospitalization;
- Generates and sends the centralized statement of the day's receipts to the reception coordinator
- Keep track of loyalty cards
- Issue tax invoices for patients